Before next steps please always make a system backup via SAMBA or whole virtual machine backup as described below:
Find the right steps for your current version
During preparation of necessary components to update the system you will loose the access to the system.
Please be patient and wait few minutes till the update process starts.
When all necessary components are ready to update the system, you will see an upgrade console window to see the upgrade process status.
IMPORTANT: In some versions, the upgrade is still being performed even when the message about finished upgrade appears. After this message is displayed, watch the "GO TO LOGIN" button. This button is gray while the upgrade is being performed. As soon as the upgrade process is finished, this button turns green and you can use it to login. Do not turn off or reboot the appliance while in upgrade process.
It is not possible to upgrade the version 1.9.1 to the version 1.10.0 via online upgrade process due to the transition from Linux Debian version 7 to version 9.
Please follow this offline procedure (import of the database to a fresh new Access Commander 1.10.0) to uprade the system to the version 1.10.0.
Software Upgrade from Access Commander 1.9.1 to Access Commander 1.10
It is possible to upgrade the Access Commander only up to the version 1.9.1 via the online procedure.
When you are on the version 1.9.1 successfully, you can proceed the procedures above to go to the version 1.10.0 and after that to the latest one sequentialy.