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This section is focused on Frequently Asked Questions for 2N® Indoor Touch 2.0. The FAQ is divided into three separate groups to help you find the right information quickly. Configuration tips & tricks contains the standard settings guides and configuration hints for quick setup. How to connect section answers the basic settings questions for 2N® Indoor Touch 2.0 and third party devices. Troubleshooting section is focused mainly on 2n product troubleshooting and issue report.

Configuration tips & tricks

How to connect with third party device

Troubleshooting

Page: 2N® Indoor Touch 2.0 - How to deal with the Unicast x Multicast settings? Page: 2N® Indoor Touch 2.0 - How to setup call from/to 2N® IP Intercom? Page: 2N® Indoor Touch 2.0 - How to switch between the internal and external camera Page: 2N® Indoor Touch 2.0 - How to use 2N® IP Group Authentication/Access key? Page: 3rd party app - How to install a 3rd party Android application in 2N® Indoor Touch 2.0? Page: AXIS A8004-VE – Peer-to-peer call to 2N® Indoor Touch 2.0 Page: AXIS A8105-E – Peer-to-peer call to 2N® Indoor Touch 2.0 Page: AXIS A8207-VE – Peer-to-peer call to 2N® Indoor Touch 2.0 Page: Axis camera - How to add Axis external camera to 2N® Indoor Touch 2.0 Page: Axis – How to set peer-to-peer call with Axis Door Station with 2N® Indoor Touch 2.0 Page: Custom language localization of the 2N® Helios IP Mobile Application 2N® Indoor Touch 2.0 Page: Doorbell button - How to connect a bell button to the 2N® Indoor Touch 2.0? Page: Firmware update – How to do FW update or factory reset of 2N® Indoor Touch 2.0? Page: How to disable the video preview with the 2N IP intercom outside the call on the 2N® Indoor Touch 2.0 ? Page: MicroSD card - List of tested 3rd party MicroSD cards on the 2N® Indoor Touch 2.0 Page: Multicast Discovery - What is it good for on 2N® Indoor Touch 2.0 Page: Multicast setting in the network - What to check for the correct 2N® Indoor Touch function Page: Network requirements for 2N® Indoor Touch 2.0 - What LAN/Wi-Fi infrastructure do I need? Page: Web interface is slow - DNS setting in 2N® Indoor Touch