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This section is focused on Frequently Asked Questions divided by product groups. In case you have not found the information you were looking for feel free to contact your local distributor for support.

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Page: 2N® BRI Lite, 2N® BRI Enterprise EN Page: 2N® EasyGate, 2N® SmartGate EN Page: 2N® Helios IP Family EN Page: 2N® Helios Analog Family EN Page: 2N® LiftNet EN Page: 2N Net Audio Systems EN Page: 2N® NetStar EN Page: 2N® OfficeRoute EN Page: 2N® Omega 48, 2N® Omega Lite EN Page: 2N® SIM Star - SIM server EN Page: 2N® SingleTalk EN Page: 2N SIP Audio Systems EN Page: 2N® SmartCom, 2N® SmartCom PRO EN Page: 2N® SpeedRoute, 2N® EasyRoute EN Page: 2N® StarGate, 2N® BlueStar, 2N® BlueTower EN Page: 2N® VoiceBlue Lite EN Page: 2N® VoiceBlue Next EN Page: 2N® Process of repair Page: Vyrazene FAQ EN Page: 2N® VoiceBlue MAX EN Page: 2N® les réparations de service Page: 2N® Cервисный ремонт Page: SIM sniffer tool Page: Grandstream GXV3175v2 - How to configure it with 2N® Helios IP? Page: Call routing - Changes in call routing in firmware 1.20+ compared to earlier versions on 2N® BRI Lite and BRI Enterprise Page: Call routing - Changes in call routing in firmware 1.20+ compared to earlier versions on 2N® StarGate and 2N® BlueTower Page: Call routing - Changes in call routing in firmware 1.20+ compared to earlier versions on 2N® VoiceBlue MAX Page: 2N® Lift8 EN Page: 2N® Servicereparaturen Page: SMPP connection - How to connect Diafaan SMPP server Page: 2N® Access Commander EN Page: 2N® Access Unit EN Page: 2N® Indoor Touch EN Page: Upgrade - from firmware 1.19 and lower to firmware 1.22 and higher Page: SMS messages - How to send and receive messages with Microsoft Exchange server? Page: Zoiper for Android/iOS/Windows - How to configure it with 2N® Helios IP? Page: Jak nastavit Email2SMS a SMS2Email na bráně 2N®VoiceBlue Next s Mozilla Thunderbird Page: SMS messages - How to configure Email2SMS and SMS2Email features with Windows Live Mail? Page: SMS messages - How to configure Email2SMS and SMS2Email features with Mozilla Thunderbird? Page: Jak nastavit Email2SMS a SMS2Email na bráně 2N®VoiceBlue Next s Microsoft Outlook Page: SMS messages - How to configure Email2SMS and SMS2Email features with Microsoft Outlook? Page: How to connect external RFID old version reader to 2N®Helios IP Page: Externí čtečka - jak připojit externí čtečku k 2N®Helios IP? Page: Yealink IP Phone SIP-T26P vs. 2N® SIP Audio Converter - Příjem a posílání Multicastu Page: Grandstream - jak automaticky synchronizovat telefonní seznam Page: 2N® Helios IP Mobile v.4 - Jak nastavit volání mezi Indoor Touch/Helios IP Mobile a 2N® Helios IP interkomem? Page: !Startovací manuál pro integraci s vrátníky 2N® Helios IP Page: !Starting manual for integration with 2N® Helios IP intercoms Page: Virtual Sound Card - Login was unsuccessful Page: How to register 2N® Helios IP Mobile v4 with SIP Proxy on 2N® NetStar PBX Page: Jak zaregistrovat aplikaci 2N® Helios IP Mobile v4 k Proxy na pobočkové ústředně 2N® NetStar Page: Jak zaregistrovat aplikaci 2N® Helios IP Mobile v4 k Proxy na bráně 2N® OfficeRoute Page: How to register 2N® Helios IP Mobile v4 with SIP Proxy on 2N® OfficeRoute UMTS Gateway Page: CUCM 11 - How to connect 2N® Helios IP as an extension? Page: CUCM 11 - Jak připojit interkom 2N® Helios IP jako stanici? Page: CUCM 11 - Jak připojit 2N® Helios IP přes SIP trunk Page: CUCM 11 - How to connect 2N® Helios IP via SIP trunk? Page: Milestone Corporate Page: 2N® Helios IP Mobile v.4 - How to switch between the internal and external camera of 2N® Helios IP intercom? Page: 2N® Helios IP Mobile v.4 - jak přepínat mezi interní a externí kamerou u interkomů 2N® Helios IP? Page: 2N® Helios IP Mobile v.4 for iOS - How to setup calling between 2N® Helios IP Mobile and 2N® Helios IP? Page: 2N® Helios IP Mobile v.4 for iOS - How to call over a SIP proxy? Page: 2N® Helios IP Mobile v.4 iOS - How to call over a SIP proxy? Page: 2N® Helios IP Mobile v.4 iOS - Jak volat přes SIP Proxy? Page: Jak nastavit 2N® Helios IP interkom s telefonem SNOM 760 Page: How to configure 2N®Helios IP intercom with IP phone SNOM D765 Page: How to connect REX button to 2N® Access Unit Page: Glossary Page: Jak připojit odchodové (REX) tlačítko k 2N® Access Unit Page: Slovnicek pojmu Page: What steps I can try before I will ask for RMA for 2N® Helios IP intercom Page: Jaké kroky můžu vyzkoušet, než požádám o RMA pro interkom 2N® Helios IP Page: How to make HW factory reset of 2N® Helios IP intercoms Page: Jak provést obnovu továrního nastavení pro 2N® Helios IP zařízení Page: Milestone Corporate - How to connect it with 2N® Helios IP? How to control outputs and enable double way audio via ONVIF and record video from intercom? Page: Milestone Corporate - Jak jej propojit s 2N® Helios IP? Jak ovládat výstupy vrátníku a povolit oboustranné audio přes ONVIF protokol a jak povolit nahrávání videa? Page: 2N Student Monitoring System Page: 2N Systém Monitoringu Studentů Page: How to configure 2N® Lift1 via SMS in combination with 2N® EasyGate PRO Page: Jak nastavit 2N® Lift1 přes SMS v kombinaci s 2N® EasyGate PRO Page: How to configure 2N® Lift8 via SMS messages Page: Jak nastavit 2N® Lift8 pomocí SMS zpráv Page: How to record and upload user message to 2N® Lift1 communicator Page: How to configure confirmation mode on 2N® Lift1 Page: Jak nastavit druh automatické volby pro komunikátor 2N® Lift1 Page: How to configure confirmation mode on 2N® Lift8 Page: Jak nastavit druh automatické volby pro komunikátor 2N® Lift8 Page: How to connect/disconnect external LED diods of 2N® Lift8 car unit Page: Jak připojit/odpojit externí LED diody jednotky kabinové jednotky 2N® Lift8 Page: Jak připojit/odpojit externí LED diody jednotky kabinové jednotky 2N® Lift1 Page: How to connect/disconnect external LED diods of 2N® Lift1 car unit Page: How to increase/decrease volume of 2N® Lift8 car unit Page: Jak snížit/zvýšit hlasitost kabinové jednotky 2N® Lift8 Page: Jak nahrát uživatelskou hlášku do komunikátoru 2N® Lift1 Page: How to make factory reset of 2N® Lift1 Page: Jak nastavit zařízení do továrního nastavení - 2N® Lift1 Page: Technical Support Help Page: 2N Student monitoring with 2N® Access Unit Page: 2N Systém Monitoringu Studentů s 2N® Access Unit Page: How to register 2N® Lift8 to 2N® OfficeRoute Page: Jak zjistit IP adresu výtahového komunikátoru 2N® LiftIP Page: Jak provést upgrade FW výtahového komunikátoru 2N® LiftIP Page: Jak nastavit DHCP/Statickou IP adresu výtahového komunikátoru 2N® LiftIP. Page: How to setup Wiegand together with the Access Unit Page: How to make FW upgrade of lift communicator 2N® LiftIP Page: How to set DHCP/Static IP adresu of lift communicator 2N® LiftIP Page: How to make a factory reset for 2N® Net Audio devices Page: How to get IP address of lift communicator 2N® Lift8 Page: Jak zjistit IP adresu výtahového komunikátoru 2N® Lift8 Page: Jak provést zálohu konfigurace a stáhnout trace - 2N® LiftIP Page: Jak správně reportovat technický problém - 2N® LiftIP Page: How to provide all information to quickly resolve a technical issue - 2N® LiftIP Page: How to backup configuration and how to capture a trace - 2N® LiftIP Page: How to make a factory reset - 2N® LiftIP Page: 2N® LiftIP EN Page: 2N® LiftIP CZ Page: 2N® LiftIP ES