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This section is focused on Frequently Asked Questions divided by product groups. In case you have not found the information you were looking for feel free to contact your local distributor for support.

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Page: 2N® BRI Lite, 2N® BRI Enterprise EN Page: 2N® EasyGate, 2N® SmartGate EN Page: 2N® Helios IP Family EN Page: 2N® Helios Analog Family EN Page: 2N® LiftNet EN Page: 2N Net Audio Systems EN Page: 2N® NetStar EN Page: 2N® OfficeRoute EN Page: 2N® Omega 48, 2N® Omega Lite EN Page: 2N® SIM Star - SIM server EN Page: 2N® SingleTalk EN Page: 2N SIP Audio Systems EN Page: 2N® SmartCom, 2N® SmartCom PRO EN - up to firmware version 1.12.x Page: 2N® SpeedRoute, 2N® EasyRoute EN Page: 2N® StarGate, 2N® BlueStar, 2N® BlueTower EN Page: 2N® VoiceBlue Lite EN Page: 2N® VoiceBlue Next EN Page: 2N® Process of repair Page: Vyrazene FAQ EN Page: 2N® VoiceBlue MAX EN Page: 2N® les réparations de service Page: 2N® Cервисный ремонт Page: SIM sniffer tool Page: Grandstream GXV3175v2 - How to configure it with 2N® Helios IP? Page: Call routing - Changes in call routing in firmware 1.20+ compared to earlier versions on 2N® BRI Lite and BRI Enterprise Page: Call routing - Changes in call routing in firmware 1.20+ compared to earlier versions on 2N® StarGate and 2N® BlueTower Page: Call routing - Changes in call routing in firmware 1.20+ compared to earlier versions on 2N® VoiceBlue MAX Page: 2N® Lift8 EN Page: 2N® Servicereparaturen Page: SMPP connection - How to connect Diafaan SMPP server Page: 2N® Access Commander EN Page: 2N® Access Unit EN Page: 2N® Indoor Touch EN Page: Upgrade - from firmware 1.19 and lower to firmware 1.22 and higher Page: SMS messages - How to send and receive messages with Microsoft Exchange server? Page: Zoiper for Android/iOS/Windows - How to configure it with 2N® Helios IP? Page: Jak nastavit Email2SMS a SMS2Email na bráně 2N®VoiceBlue Next s Mozilla Thunderbird Page: SMS messages - How to configure Email2SMS and SMS2Email features with Windows Live Mail? Page: SMS messages - How to configure Email2SMS and SMS2Email features with Mozilla Thunderbird? Page: Email2SMS a SMS2Email - Jak nastavit na bráně 2N®VoiceBlue Next s Microsoft Outlook Page: SMS messages - How to configure Email2SMS and SMS2Email features with Microsoft Outlook? Page: External RFID - How to connect external RFID old version reader to 2N Helios IP Page: Externí čtečka - Jak připojit externí čtečku k 2N Helios IP? Page: Yealink IP Phone SIP-T26P vs. 2N® SIP Audio Converter - Příjem a posílání Multicastu Page: Grandstream - Jak automaticky synchronizovat telefonní seznam Page: Aplikace - Jak nastavit volání mezi 2N® Indoor Touch/2N® Helios IP Mobile a 2N Helios IP Page: !Startovací manuál pro integraci s vrátníky 2N® Helios IP Page: !Starting manual for integration with 2N® Helios IP intercoms Page: Virtual Sound Card - Login was unsuccessful Page: How to register 2N® Helios IP Mobile v4 with SIP Proxy on 2N® NetStar PBX Page: Jak zaregistrovat aplikaci 2N® Helios IP Mobile v4 k Proxy na pobočkové ústředně 2N® NetStar Page: Jak zaregistrovat aplikaci 2N® Helios IP Mobile v4 k Proxy na bráně 2N® OfficeRoute Page: How to register 2N® Helios IP Mobile v4 with SIP Proxy on 2N® OfficeRoute UMTS Gateway Page: CUCM 11 - How to connect 2N® Helios IP as an extension? Page: CUCM 11 - Jak připojit interkom 2N® Helios IP jako stanici? Page: CUCM 11 - Jak připojit 2N® Helios IP přes SIP trunk Page: CUCM 11 - How to connect 2N® Helios IP via SIP trunk? Page: Milestone Corporate Page: Application, 2N® Helios IP Mobile v.4 - How to switch between the internal and external camera Page: Interní/Externí kamera - Jak přepínat mezi interní a externí kamerou u 2N® Helios IP Mobile v.4 Page: Application for iOS, 2N® Helios IP Mobile v.4 - How to setup call to/from 2N Helios IP? Page: 2N® Helios IP Mobile v.4 for iOS - How to call over a SIP proxy? Page: Application for iOS, 2N® Helios IP Mobile v.4 - How to call over a SIP proxy? Page: Aplikace pro iOS, 2N® Helios IP Mobile v.4 iOS - Jak volat přes SIP Proxy? Page: Jak nastavit 2N® Helios IP interkom s telefonem SNOM 760 Page: How to configure 2N®Helios IP intercom with IP phone SNOM D765 Page: How to connect REX button to 2N® Access Unit Page: Glossary Page: REX - Jak připojit odchodové (REX) tlačítko k 2N® Access Unit Page: Slovnicek pojmu Page: What steps I can try before I will ask for RMA for 2N® Helios IP intercom Page: Jaké kroky můžu vyzkoušet, než požádám o RMA pro interkom 2N® Helios IP Page: Factory reset - How to make HW factory reset of 2N Helios IP intercoms Page: Tovární nastavení - Jak uvést zařízení 2N Helios IP do továrního nastavení? Page: Milestone Corporate - How to connect it with 2N® Helios IP? How to control outputs and enable double way audio via ONVIF and record video from intercom? Page: Milestone Corporate - Jak jej propojit s 2N® Helios IP? Jak ovládat výstupy vrátníku a povolit oboustranné audio přes ONVIF protokol a jak povolit nahrávání videa? Page: 2N Student Monitoring System Page: 2N Systém Monitoringu Studentů Page: SMS programming - How to configure 2N® Lift1 via SMS in combination with 2N® EasyGate PRO Page: SMS konfigurace - Jak nastavit 2N® Lift1 přes SMS v kombinaci s 2N® EasyGate PRO Page: SMS programming - How to configure 2N® Lift8 over SMS messages Page: SMS - Jak nastavit 2N® Lift8 pomocí SMS zpráv Page: User message - How to record and upload user message to 2N® Lift1 communicator Page: Confirmation mode - How to configure confirmation mode on 2N® Lift1 Page: Mód potvrzení - Jak nastavit druh automatické volby pro komunikátor 2N® Lift1 Page: Confirmation mode - How to configure confirmation mode on 2N® Lift8 Page: Automatická volba - Jak nastavit druh automatické volby pro komunikátor 2N® Lift8 Page: External LEDs - How to connect/disconnect external LED diods of 2N® Lift8 car unit Page: Externí LED - Jak připojit/odpojit externí LED diody jednotky kabinové jednotky 2N® Lift8 Page: Externí LED - Jak připojit/odpojit externí LED diody jednotky kabinové jednotky 2N® Lift1 Page: External LEDs - How to connect/disconnect external LED diods of 2N® Lift1 car unit Page: Volume control - How to increase/decrease volume of 2N® Lift8 car unit Page: Hlasitost - Jak snížit/zvýšit hlasitost kabinové jednotky 2N® Lift8 Page: Uživateslká hláška - Jak nahrát uživatelskou hlášku do komunikátoru 2N® Lift1 Page: Factory reset - How to make a factory reset on 2N® Lift1 Page: Tovární nastavení - Jak uvést zařízení 2N® Lift1 do továrního nastavení. Page: Technical Support Help Page: 2N Student monitoring with 2N® Access Unit Page: 2N Systém Monitoringu Studentů s 2N® Access Unit Page: SIP registration - How to register 2N® Lift8 to 2N® OfficeRoute Page: Jak zjistit IP adresu výtahového komunikátoru 2N® LiftIP Page: Firmware upgrade - Jak provést upgrade firmwaru na 2N® LiftIP Page: Statická IP adresa – Jak nastavit statickou IP adresu 2N® LiftIP? Page: How to setup Wiegand together with the Access Unit Page: Firmware upgrade - How to make a firmware upgrade on 2N® LiftIP Page: Static IP address - How to set up static IP address on 2N® LiftIP Page: Factory reset - How to make a factory reset for 2N® Net Audio devices Page: IP address - How to get IP address of lift communicator 2N® Lift8 Page: IP adresace - Jak zjistit IP adresu výtahového komunikátoru 2N® Lift8 Page: Záloha konfigurace - Jak provést zálohu konfigurace a stáhnout trace na 2N® LiftIP Page: Jak správně reportovat technickou potíž u 2N® LiftIP Page: How to provide all information to effectively resolve a technical issue on 2N® LiftIP Page: Configuration backup - How to backup configuration and how to capture a trace on 2N® LiftIP Page: Factory reset - How to make a factory reset on 2N® LiftIP Page: 2N® LiftIP EN Page: 2N® LiftIP CZ Page: 2N® LiftIP ES Page: 2N® NetStar SW EN Page: How to control 2N® Indoor Touch via Automation of 2N Helios IP intercom Page: Jak ovládat 2N® Indoor Touch pomocí Automatizace v interkomu 2N® Helios IP Page: Privacy Policy - 2N® Helios IP Mobile Android Page: Protocol P100 - How does the P100 protocol works for 2N Lift products? Page: Protokol P100 - Jak funguje protokol P100 pro zařízení 2N Lift? Page: Copy of 2N® SmartCom, 2N® SmartCom PRO EN Page: 2N® SmartCom PRO EN - from firmware version 1.13.x Page: Die 2N® EntryCom IP Serie DE Page: My2N - Mobile Video troubleshooting Page: How to upload video to display of 2N® Helios IP Verso Page: Jak nahrát video do displeje interkomu 2N® Helios IP Verso