This section is focused on Frequently Asked Questions for 2N® NetStar. The FAQ is divided into three separate groups to help you find the right information quickly.
Configuration tips & tricks contains the standard settings guides and configuration hints for quick setup.
How to connect section answers the basic settings questions for 2N® NetStar and third party devices.
Troubleshooting section is focused mainly on 2n product troubleshooting and issue report.
Configuration tips & tricks
How to connect with third party device
Troubleshooting
Recently Updated
Page: Allwin (billing software) does not work
Page: Why does Call transfer not work?
Page: NS Admin Tool - Supported operating systems
Page: Failure of network storage manager
Page: Firmware upgrade - How to make a firmware upgrade of 2N® NetStar
Page: SIP Trunk - How to create it
Page: SIP Proxy - How to create it and add VoIP terminal
Page: Database backup - How to backup the database and how to capture a trace 2N® NetStar
Page: Wireshark trace - How to make a trace of call
Page: Autoclip - How to set it in 2N® Netstar
Page: CallBack - How to set it in 2N® Netstar
Page: PBX booster - How to set 2N® NetStar as a PBX booster
Page: IVR - How to set it in 2N® Netstar
Page: PRI gateway - How to set 2N® NetStar as a PRI gateway
Page: Dialthru gateway - How to set 2N® NetStar as a dialthru gateway
Page: Audio-relay card - How to set up jumpers
Page: Free minutes - How to set them on 2N® NetStar
Page: SMS to EMAIL - How to set it in 2N® Netstar
Page: VoIP gateway - How to set 2N® NetStar as a VoIP gateway
Page: Incoming call drops after first ring?
Page: LED on VoIP card is solid red?
Page: Problems with sending and receiving emails from NS
Page: Services with your Linksys phones do not work
Page: There is none or only oneway audio on your VoIP calls
Page: Summer or Winter time does not change automatically
Page: Audio files - Progress tones - Required format in 2N® Netstar
Page: No card except of CPU is on after you switch on the NetStar?
Page: What should I check if forwarding of the call does not work?
Page: Firmware downgrade - Is it possible to downgrade 2N® NetStar?
Page: You can not reach the NetStar from the programming tool
Page: 2N® Starpoint IP Phones - How to synchronize phonebook with 2N® NetStar
Page: How to provide all information to effectively resolve a technical issue on 2N® NetStar?
Page: Do you hear some clicking during the call or the call is even disconnected?
Page: ID tables - How to use them in 2N® NetStar
Page: User Reservation - How to set it in 2N® NetStar
Page: CTI Interface - How to set up_version 3.X.X
Page: Initial configuration - How to start with 2N® NetStar
Page: SIP Provisioning - How to set it in 2N®NetStar
Page: SMS at no answer - How to set it in 2N®NetStar
Page: Email to SMS - how to set it in 2N® NetStar
Page: VoiceMail to Email - How to set it in 2N®NetStar
Page: ID Tables - How to set it in 2N® NetStar
Page: PC Operator and Application server - How to install it in 2N®NetStar
Page: Classic VoiceMail - How to set it in 2N®NetStar
Page: SMS CallBack - How to set in 2N® NetStar
Page: AoC reader installation - How to install it with 2N® NetStar
Page: SMS reader - How to install it with 2N® NetStar
Page: ISDN - Basic principle of VOIP operation and ISDN synchronization
Page: External storage - How to create an external storage
Page: Call recording - how to record marked calls?
Page: Format of audio tones
Page: No CLIP is displayed on analogue lines CO
Page: SNMP - How to configure SNMP
Page: 2N Contact Centre Solution - how to install
Page: Conference - How to create a conference call and conference room
Page: 2N Records Manager - how to install and configure
Page: How to upgrade Records Manager
Page: Microsoft Outlook - How to integrate Microsoft Outlook with 2N Netstar
Page: Tovární nastavení - Jak uvést zařízení 2N® NetStar HW do továrního nastavení
Page: Factory reset - How to make a factory reset on 2N® NetStar
Page: Static IP address - How to set up static IP address for 2N® NetStar
Page: LDAP - How to synchronise Phone book in 2N® NetStar via LDAP protocol
Page: SIP Proxy - How to register 2N IP Intercom to 2N® Netstar or 2N® Netstar SW
Page: *Video - 2N® SIP MIC, Basic setting
Page: Mobility Extension - How to create ME in 2N® NetStar or 2N® NetStar SW
Page: Netstar diagnostic tool pinout