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This section is focused on Frequently Asked Questions for 2N® NetStar. The FAQ is divided into three separate groups to help you find the right information quickly. Configuration tips & tricks contains the standard settings guides and configuration hints for quick setup. How to connect section answers the basic settings questions for 2N® NetStar and third party devices. Troubleshooting section is focused mainly on 2n product troubleshooting and issue report.

Configuration tips & tricks

How to connect with third party device

Troubleshooting

Page: Allwin (billing software) does not work Page: Why does Call transfer not work? Page: NS Admin Tool - Supported operating systems Page: Failure of network storage manager Page: Firmware - How to make a firmware upgrade of 2N® NetStar Page: SIP Trunk - How to create it Page: SIP Proxy - How to create it and add VoIP terminal Page: How to backup the database and how to capture a trace 2N® NetStar Page: Wireshark trace - How to make a trace of call Page: Autoclip - How to set it in 2N® Netstar Page: CallBack - How to set it in 2N® Netstar Page: PBX booster - How to set 2N® NetStar as a PBX booster Page: IVR - How to set it in 2N® Netstar Page: Mobility Extension - How to set it in 2N® NetStar Page: PRI gateway - How to set 2N® NetStar as a PRI gateway Page: Dialthru gateway - How to set 2N® NetStar as a dialthru gateway Page: Audio-relay card - How to set up jumpers Page: Free minutes - How to set them on 2N® NetStar Page: SMS to EMAIL - How to set it in 2N® Netstar Page: VoIP gateway - How to set 2N® NetStar as a VoIP gateway Page: Incoming call drops after first ring? Page: LED on VoIP card is solid red? Page: Problems with sending and receiving emails from NS Page: Services with your Linksys phones do not work Page: There is none or only oneway audio on your VoIP calls Page: Summer or Winter time does not change automatically Page: Audio files - Progress tones - Required format in 2N® Netstar Page: No card except of CPU is on after you switch on the NetStar? Page: What should I check if forwarding of the call does not work? Page: Firmware downgrade - Is it possible to downgrade 2N® NetStar? Page: You can not reach the NetStar from the programming tool Page: 2N® Starpoint IP Phones - How to synchronize phonebook with 2N® NetStar Page: How to report a technical issue on 2N® NetStar? Page: Do you hear some clicking during the call or the call is even disconnected? Page: ID tables - How to use them in 2N® NetStar Page: User Reservation - How to set it in 2N® NetStar Page: CTI Interface - How to set up_version 3.X.X Page: Initial configuration - How to start with 2N® NetStar Page: SIP Provisioning - How to set it in 2N®NetStar Page: SMS at no answer - How to set it in 2N®NetStar Page: Email to SMS - how to set it in 2N® NetStar Page: VoiceMail to Email - How to set it in 2N®NetStar Page: ID Tables - How to set it in 2N® NetStar Page: PC Operator and Application server - How to install it in 2N®NetStar Page: Classic VoiceMail - How to set it in 2N®NetStar Page: SMS CallBack - How to set in 2N® NetStar Page: AoC reader installation - How to install it with 2N® NetStar Page: SMS reader - How to install it with 2N® NetStar Page: ISDN - Basic principle of VOIP operation and ISDN synchronization Page: External storage - How to create an external storage Page: Call recording - how to record marked calls? Page: Format of audio tones Page: No CLIP is displayed on analogue lines CO Page: SNMP - How to configure SNMP Page: 2N Contact Centre Solution - how to install Page: Conference - How to create a conference call and conference room Page: 2N Records Manager - how to install and configure Page: How to upgrade Records Manager Page: Microsoft Outlook - How to integrate Microsoft Outlook with 2N Netstar Page: Tovární nastavení - Jak provést tovární nastavení na 2N® NetStar Page: Factory reset - How to make a factory reset on 2N® NetStar Page: IP Address - How to set up static IP address for 2N® NetStar Page: LDAP - How to synchronise Phone book in 2N® NetStar via LDAP protocol Page: SIP Proxy - How to register 2N Helios IP device to 2N® Netstar or 2N® Netstar SW