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Dear customers,

In case you have found some problems with the device, please report it to If you do not have access informations, contact your account manager. Reported issue should contain following information:

  1. Please describe us your problem in detail, so that we will be able to replicate the behaviour based on that description.
  2. Exact problem description
  3. Serial Number
  4. Firmware version
  5. Hardware version (PCB)
  6. Configuration - list of all changed default parameters and their values
  7. Any information that you think might help us to solve the issue