First check if you are using latest version of firmware at VoiceBlue Lite Download section
If there is still issue with new firmware version please contact us at http://support.2n.cz with all requested information:
- Detail desciption of problem
- Configuration file downloaded from VoiceBlue Lite gateway (Download parameters and use File/Save as)
- Configuration tool version which is used for that gateway configuration in case you have issue with loading/saving parameters and control of configuration tool
- Trace of described issue
All this information will help us to resolve your problem and give you feedback faster. Thank you for your understanding.
More product information: