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This guide describes basic steps for configuration of 2N® Helios IP intercom and IP phone Gigaset Maxwell 10 with usage of VoIP account, IP PBX account or basically any SIP PROXY SERVERGigaset Maxwell 10 is IP video phone with 10.1.  touch screen, integrated Wi-Fi and supporting many different features, audio codecs and video codecs. 

Gigaset Maxwell 10


Note:  Gigaset Maxwell 10 IP video phone is placed in the same LAN (local network) as intercom. IP address of Gigaset Maxwell 10 is and IP address of 2N® Helios IP intercom is These IP addresses, names and numbers for settings are used only such as example – please change it according to your numbers, names and network plan. Tested with Gigaset Maxwell 10: Model number 80-1, DVF9919 Firmware version : 03.64a16, kernel version : 3.0.35, Android™ version : 4.2.2, Build number: 80_1_1.2.20.1. Firmware version of Helios is 2.14.2 for this FAQ.


In the configuration was used data from SIP SERVER (IP PBX, VoIP account), which is in the same network:

a) Account for 2N® Helios IP: 

    - User: 111

    - Password: 111


b) Account for Gigaset Maxwell 10

    - User: 200

    - Password: 200


1. How to set 2N® Helios IP intercom?


Settings of 2N® Helios IP intercom is very easy.

First of all register HeliosIP to the VoIP, IP PBX or SIP PROXY server. Regarding data you have from your provider, fill all necessary data in the Services - Phone - SIP 1.

(SIP 2, can be used for back up). Domain, SIP Proxy and SIP Registrar in our case is User name and password was used from 2N® Helios IP account. It is necessary to allow SIP registrar (check box) and in our case also Authentication method (user name and password).


The success of the registration you can check in the menu of Status - Services.


 In the next step we will modify the settings of Video codecs (section "Services – Phone – Video"). You can set the highest possible resolution (VGA for videocalls) and also modify the bitrate and framerate parameters if needed. Consider the bandwidth consumption during the settings. Don't forget to choose correct codecs for video. (In the default setting are selected all). The same action repeate for the Audio setting.


Next step for 2N® HeliosIP check whenever you want to receive calls automatically or manually (for example: in case of keypad version).

If you want to use live preview during ringing, then go to the Services - HTTP API and set up the Camera API to Unsecure (TCP) and the AUTHENTICATION to None.


As last step create a new user and assign him a phone number – we will use the number from Gigaset Maxwell 10 account, so 200. See the picture below for more information.  


2. How to set Gigaset Maxwell 10?

After IP address setting, (in case you don't have DHCP server in your network, use touchscreen menu: Settings->Ethernet ->Ethernet configuration or Wi-Fi configuration), you can access via web interface for configuration. Default password for configuration is "admin".

Go to the Telephony settings- and edit the first VoIP connection available - and edit it regarding to your VoIP account provider. In our case would be the account of Gigaset Maxwell 10. Put Personal Provider Data regarding your user, in our case 200 / 200 / 200 and click on Show for more configuration.

Then click on Advanced setting -> Show. And put Domain, Proxy server address and registration server the IP address of your SIP PROXY server (VoIP, IP PBX provider). Scroll down and Save the configuration.

Registration status you can check in the menu of Telephony - Connections:


In the last step for feature of live preview and for lock control on the Gigaset Maxwell 10 is necessary to set up an intercom in the section: Services - Door Interphone:

Name - fill any name of the intercom you would like to see on the screen

SIP ID - ID/number of the intercom

DTMF code - to use the Key icon on the screen during a call, fill the code with star symbol (default value 00*).

Camera URL - http://X.X.X.X/enu/cameraXxY.jpg (instead of X.X.X.X fill IP address of intercom, and XxY is the resolution of camera): In our case would be (supported resolutions are:1280x960(HD),640x480(VGA), 352x288(CIF),  320x240(QVGA),176x144(QCIF)).

Click on Add and Save configuration.


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