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If situation will remain the same, you can also optionaly make Reset configuration in same section. It sometimes helps for instance after FW ugprade. If this wont help either then please contact the tech. support and describe your issue and send configuration backup. Please keep on mind, that functionality of most of the features is SW related and if you will discover any malfunction, then it is probably a bug and once you will report it to the please disccuss it with tech. support and if it will be a bug then tech. support , will report it and it will be forwarded to R&D and fixed as soon as possiblefixed in next FW version and there is no need to send the intercom for RMA.

Possible HW failure

Camera or extending module does not work, what can I do? 

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